By Deena Winter | Nebraska Watchdog
LINCOLN – Last week Todd Blome got a letter from his insurance company informing him that due to Obamacare, his insurance plan would terminate by year’s end, but he could get on a similar plan for 65 percent more per year.
Blue Cross Blue Shield offered other options, but the cheapest one was still 55 percent more than the Lincoln accountant currently pays for his individual plan.
His income is too high to qualify for tax credits, so his only hope was to check the Obamacare federal health insurance exchange — a sort of one-stop shop to look for an insurance plan — which opened for business today. The marketplaces, or exchanges, began a six-month signup today, but heavy traffic was causing problems on the website, HealthCare.gov.
He tried to check the prices Tuesday, but didn’t get far. Users must set up an account before pricing plans — a process he described as “filled with peril.”
“The site was slow and there were numerous errors, however I think I finally have a user account,” Blome said via email.
After finally setting up his account, he wasn’t able to log on.
“It’s been that way all day,” he said. He kept getting the following message:
“Pretty embarrassing really,” Blome said. “The government has had years to prepare for this and it’s a total failure on opening morning.”
Two hours later, Blome had called the toll-free number listed on the Obamacare website, and waited 30 minutes to talk to someone. She confirmed the log-in was not functioning.
“I understand that the site probably got hit with quite a few visitors today, however, it was not unexpected,” Blome said.
MSNBC tried to do a demonstration on the air, but had to give up due to glitches:
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